How do I schedule a ride?
Book your ride by calling 402.379.4595 during office hours, which are Monday–Friday between 6:00 am to 5:00 pm or Saturday-Sunday between 8:30 am-4:30 pm.
TeleLift is our 24-hour schedule ahead, curb-to-curb service. Riders must call during office hours to schedule their ride in 24 hours in advance to guarantee their ride. Same-day ride requests are not guaranteed and will be provided as available along with a $5 same-day fee in addition to the fare.
Frequently Asked Questions
What are the days and hours of operation of TeleLift?
TeleLift operates Monday-Saturday from 6:30 am to 6:30 pm and Sunday 8:00 am-5:00 pm.
Who is eligible to use the services?
Everyone! All residents and visitors are welcome to ride.
What is the minimum age for a TeleLift ride ?
We will transport unaccompanied children age 4 and up to and from school or other agency, such as the YMCA. The pick up and drop off destinations must be scheduled by a parent or guardian. A supervising adult must be present for arrival and departure.
Are TeleLift vehicles wheelchair accessible?
Yes, all vehicles are wheelchair accessible, with lifts and secure wheelchair tie-downs for a safe and secure ride.
How do I buy a ride pass?
Call or stop by North Fork Area Transit during office hours – Monday-Friday 6:00 am-5:30 pm or Saturday-Sunday 8:30 am-4:30 pm. Our office is located in the southwest corner of the Norfolk Senior Center at 307 W. Prospect Ave.
Fares & Passes
Same-Day Service Fee
If requesting a same-day ride (less than 24 hours) there is a $5 same-day fee that will be added to your fare. Same-day rides are only available if a vehicle and driver are available.
Shared Ride
Rider’s guest is free with same origin/destination/time as passenger.
Disability Attendants Ride Free
Attendant assisting a person with a disability.
Airport Shuttle Service
We offer car service to airports in Omaha, Lincoln and Sioux City. Our vehicles can fit up to five people with luggage.
Rides require a minimum of 24 hour notice. Wheelchair accessible vehicles are available upon request.
Cost is $150 each way.
This is a flat fee for the service whether you are an individual rider or have a group up to five.
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