Forklift is a regularly scheduled bus route service running two routes throughout Norfolk. The bus is at each bus stop approximately every 30 minutes. The bus runs Monday-Friday from approximately 6:30 am to 6:30 pm. In August 2022, a third route will also begin service.

Frequently Asked Questions

What are the days and hours of operation of Forklift?

ForkLift bus service operates Monday-Friday from approximately 6:30 am to 6:30 pm. 

Who is eligible to use the services?

Everyone! All residents and visitors are welcome to ride.

How do I ride ForkLift?

  1. View the bus schedule on our website, get a printed copy on the bus or download the Passio GO! app from the Apple App Store or Google Play on your mobile device.
  2. Find your nearest bus stop.
  3. Check the bus stop signage on the vehicle to make sure it is your correct bus.
  4. Have your exact fare or bus pass ready.
  5. Tell the driver where you want off the bus.

Where do the ForkLift flexroutes go?

Route 1 – Norfolk Ave.
Runs between Walmart and Northeast Community College

Route 2 – Pasewalk Ave.
Runs between Sunny Meadow Medical Clinic and Norfolk Senior High School

Route 3 (Coming Fall ’22)

What is a “ForkLift Deviation” and how do I request one?

When a passenger is unable to get to the bus stop, they have the option of scheduling a deviation. If you are within ¾-mile of the bus route, you are eligible for curbside pick up or drop off. Ride deviations cost an extra $.50 per person. Call at least two hours in advance to schedule.

What is the recommended minimum age for ForkLift?

We recommend that children be at least 12 years old to ride the ForkLift Bus on their own. For children younger our TeleLift schedule ahead service is a better fit and will give them curb to curb service.

How do I find a bus?

Buses are at each stop approximately every 30 minutes. You can find maps and time schedules on the buses, on our website, or track the bus in real-time by downloading the free PassioGo! app onto your phone.

Who can ride ForkLift for Free?

  • Veterans with a military ID (Thanks to Norfolk Iron & Metal)
  • Youth -18 and under (Thanks to Healthy Blue)
  • Northeast Community College Students -beginning Fall ’22 (Thanks to Northeast Community College)
  • Disability Attendants

How do I buy a Forklift bus pass?

Call 402.379.4595 or stop at the North Fork Area Transit Office located in the southwest corner of Norfolk Senior Center at 307 W. Prospect Ave.

Does it cost to transfer buses to get to my destination?

Transfers are free to your next connecting bus. Ask the driver for a transfer ticket (good for 2 hours after issue).

Are ForkLift vehicles wheelchair accessible?

Yes, all vehicles are wheelchair accessible, with lifts and secure wheelchair tie-downs for a safe and secure ride.

Can I bring my bike on the bus?

Yes! Our riders gain greater flexibility and more options to get to their destination by combining two popular modes of transportation: the bicycle and the bus. Simply load your bicycle on an easy-to-use bike rack mounted securely to the front of our flexroute buses. Remember, you are responsible for loading, securing and unloading your bicycle from the bike rack.